English 
Italiano
AIP
The AIP alarm portal is the perfect solution that covers the space between the alarm and the sudden signaling. AIP ensures reliable alarm notifications and targeted notification to interested recipients in your company.
In automation systems, the correct functioning of the machinery is vital and in the event of anomalies, a targeted, immediate and efficient alarm system is essential. To activate a rapid response at any time and from any place and to prevent stalls and downtime, an intelligent system is needed, that guarantees direct communication and a fast alarm process. A system that supports chains of reports with various levels of intensity. It is supported with precision, from the employee to the team leader to the head of the department.
THE SOLUTION
With AIP we have developed a suitable solution for your needs.
Thanks to AIP you can, in no time, make the right decisions to protect your system from failures and downtime. AIP automates the alarm processes and ensures, through established notification chains, that each malfunction can be immediately resolved. The integration on various communication channels allows AIP to obtain a rapid and targeted response even if on the move. Alarms immediately reach designated recipients anywhere, via email, SMS, voice, audio or messenger.
It is a pure client / server application platform with a modular design. AIP cooperates with existing HMI / SCADA, MES and ERP systems and adapts perfectly to your company’s IT architecture. Secure communication, flexible configuration and multiple redundancy are the cornerstones of the product.
With AIP you can
 React quickly to failures and avoid downtime of the plants |
Optimize the use of assistance and maintenance personnel |
| Record alarms, save events and set a universal information target |
Record skills |
| Speed up processes alert and communication |
Perform alarm analysis between systems |
| Monitor processes continuously regardless of position and ensure a remote alarm with partial interference suppression |
Use a full alert tool for different HMI / SCADA control systems |
| Create of sequence registers for security and for monitoring reasons |
Alert groups generally – by taking shares |
Your advantages
| Reduce downtime and increase automated systems availability |
It is optimized for use in companies with higher safety requirements |
| Optimization of efficiency and cost reduction through reasonable use of on-call staff and app-based adoption of tasks between teams |
It supports “Active Directory” |
| It is not necessary to create data points and variables as the alarm setting is based on rules |
Support teams are allowed to work on mobile devices |
| Very fast configuration through automatic import |
Coupling of multiple HMI / SCADA control systems, MES and ERP systems is possible |
| It can be used both in small systems and in complete manufacturing plants |
Different media can be selected to send an alarm (SMS, e-mail, pager, call, audio, Messenger) |
Precise alarms
With AIP, different control systems, HMI / SCADA components or displays can be coupled via communication modules (agents). AIP supports the management of alarms, events, messages and malfunctions, as well as their further processing and analysis. If an alarm, message or error occurs in the IT environment related to the process, the AIP agent generates a command with all the necessary information for further processing in the portal. AIP allows easy definition of the delivery chain thus ensuring that the alarm is delivered to the various recipients. Sources of error can therefore be minimized.
Custom configuration
For each alarm or command managed by AIP you can freely define how to treat it. Processing is performed using the workflow engine, through which different processes are performed and can be modulated. First the relevant service unit is determined, which results in the level, group or person - depending on the staff it is available. If this step is completed, a transmission medium can be chosen, with the corresponding recipient, for forwarding. If the selected recipient is not available after a definable delay, other people can be notified via the escalation settings (chain of command). Additionally, there is also an alarm deactivation for service purposes e.g. to ensure that unnecessary alarms are not generated.
Multiple transmission media
Safe delivery of the order to the correct recipient is guaranteed by the integration of various means of transmission. The reports can be sent as text or in computer generated language (speech synthesis) so recognition is possible up to the PLC levels. Even when operating personnel are not present in the control room, it is possible to permanently monitor the system system with AIP. Therefore, AIP provides information on mobile devices such as smartphones and tablets, through its transmission media. A native app for the Android operating system, enables the reception of alarms that allow acknowledgment. The service teams therefore have the opportunity to align and optimize operating times. It is also possible to receive an acknowledgment down to the control system. The full function of the app is also available as a desktop variant on Microsoft operating systems. In addition, sending of voice messages via VoIP connection is supported.
Full language support
The product is available in the languages: German, English, Italian, Spanish and French. The same applies to the high quality speech synthesis engine which is integrated into the system and which can automatically apply alarm messages from the control center.
Related products
